Privacy at DreamKid — how we handle your data
1. Introduction
DreamKid Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our children's room design and custom furniture services.
This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.
2. What details we ask during bookings
Personal Information: We collect information you provide directly to us, such as when you create an account, make a purchase, request a consultation, or contact us. This may include your name, email address, phone number, billing address, shipping address, and payment information.
Project Information: Details about your children's room design preferences, furniture requirements, room dimensions, budget, timeline, and any special requirements or accessibility needs.
Communication Data: Records of our communications with you, including emails, phone calls, and messages through our website or social media platforms.
3. Automatically Collected Information
Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses.
Device Information: Information about your device, including device type, unique device identifiers, mobile network information, and device location (if you have granted permission).
Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic.
4. Why we need your data
Service Delivery: To provide, maintain, and improve our design and furniture services, process orders, schedule consultations, and deliver products to your specified address.
Communication: To respond to your inquiries, send you updates about your project status, provide customer support, and send important service-related notifications.
Marketing: With your consent, to send you promotional materials, newsletters, and information about new products, services, or special offers that may interest you.
Analytics: To analyze website usage, improve our services, conduct research, and develop new products and features.
5. When and with whom we may share
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These parties are bound by confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our customers or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided to you.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use industry-standard encryption for sensitive data transmission and maintain secure servers with regular security updates and monitoring.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Project-related information is typically retained for 7 years for warranty and service purposes. Marketing data is retained until you opt out or for 3 years of inactivity.
8. Your Rights and Choices
Access and Portability: You have the right to request access to your personal information and receive a copy in a structured, machine-readable format.
Correction: You may request correction of inaccurate or incomplete personal information.
Deletion: You may request deletion of your personal information, subject to certain exceptions for legal or business purposes.
Marketing Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.
9. Children's Privacy
Our services are designed for adults making decisions about children's spaces. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians are responsible for supervising their children's use of our website and services.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email:contact@dreamkid.com
Last Updated: Sep 2025